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Robot Roomie
On your metal
Dubbed a nation of tea-drinkers, the British drink over 165 million cuppas every day. It's brought to them by their faithful butler who anticipates when it's time for a brew. Actually the last part is fantasy, but in the 21st century a robot companion could bring you cups of tea and be programmed to make life easy.
Addressing the question of how we can live with robots is the task of the Adaptive Systems Research Group at the University of Hertfordshire's School of Computer Science. Think of an ordinary apartment where you visit your friends, but this friend is made of metal and runs on algorithms.
Anyone for tea?
The trick is to study situations where the robot behaves correctly but inappropriately and understand how people respond. The robot approaches, interrupts and asks politely 'Excuse me, shall I bring you a cup of tea?' 'Yes!' you reply. Then it asks, 'Excuse me, would you like milk with the tea?' and so it goes on. This scenario demonstrates how logical robot behaviour could become annoying.
Group leader, Prof. Kerstin Dautenhahn describes the challenge of creating social intelligence, 'From the robot's point of view it's reacting as intelligently as it can. But the problem is that it's not socially aware, it doesn't have a notion that when the person is doing something they're enjoying that you must be careful interrupting them.'</p>
How should one behave?
Although people prefer human-like robots, it must retain its machine-like appearance. People have a strong sense of repulsion if the robot looks too human, it's called the 'zombie-effect'. Yet, like a human the robot must be able to adapt to social rules, which are never static; human preferences are constantly changing.
Dautenhahn's team found that, 'People preferred the robot to approach in view from the front right or the front left. People didn't like it when the robot approached strictly from the front or from behind, but from the robot's point of view this is the shortest path.'
She concludes, 'Why should one want a robot? Bringing a cup of tea is nice but we can always get our own. But, where the effort of standing up or carrying would be so great, a robot would be very useful for improving independence.' And we'd save ourselves two minutes per cuppa.
与机器人为伴
在号称全民饮茶的英国,天天有16.5亿杯茶被喝掉。忠实的仆人计算着时间,准时把一杯杯热腾腾的茶端到主人面前。当然,故事的后半部分是虚构的。但在21世纪,有个机器人伙伴端查倒水却不是什么天方夜谭。</p>
<p>赫特福德郡大学计算机学院的应用系统研究小组正致力于解决人与机器人共处的问题。相信,过不了几年,你再去朋友家串门的时候,开门的很可能就是个由计算机程序控制的铁家伙了。
请问哪位想喝茶?
解决问题的要害在于研究机器人那些不合时宜的“正确举动”。假设你正在看报或看电视,你的机器人走过来,很有礼貌的问:“您想喝杯茶吗?”你回答说:“想。”接着它又问:“你想要的是加奶的茶吗?”这样,机器人总有新的更具体的问题冒出来,直到你不耐烦为止。这个研究说明,只会逻辑思考的铁家伙不是马上就能适应人类社会的。</p>
研究小组的负责人多腾哈恩教授描述了机器人融如社会的困难所在:“机器人会为主人尽量把问题考虑周到,却无法把握什么时候该做什么最合适。它们根本不会想到,主人正忙着其他的事情,最好不要去打搅他。
怎样做合格的机器人
尽管人们喜欢智能化的机器人,但这些铁家伙绝不能跟人长的一样,因为这样会引起人的反感。这就是通常说的“僵尸效应”。机器人必须像人一样适应各种潜在的社会规则。这可是件难事,因为社会规则总是在不断变化,就像人的喜好也不断在变一样。
多腾哈恩教授的研究小组发现,人们喜欢机器人从左前方或右前方接近自己,不喜欢它们从正面或后面接近。但在机器人却偏偏挑选这些人们不喜欢的路径,因为这样距离最短。
多腾哈恩教授最后说:“我们为什么需要机器人呢?用它们端茶倒水固然不错,可这些我们自己也能做啊。当我们老了、行动不便的时候,机器人的用处就显现出来了,它们的帮助能提高老年人独立生活的能力。”现在,在我们还没老的时候,机器人起码还能帮我们节约两分钟沏茶的时间。 |
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